· Cooper Health System

· "Revenue Cycle Benchmarks," quoted in Part B News, October 16, 2006 edition.

· "11 Ways to Improve Revenue," quoted in Part B News, October 9, 2006 edition.

· “Navigating Health Care: A 25-Year Review of Physician Economics,” Cardiology Heart Institute Advisory Meeting, New Jersey, 2006.

· "7 Myths to Overcome to Increase Collections," Breakout Session, Decision Health Part B News Annual Conference, Las Vegas, 2006.

· "Comprehensive Strategies to Improve Practice Collections," Decision Health Part B News Annual Conference, Las Vegas, 2006.

· “Improving Your Revenue Cycle Outcome,” Breakout Session, Annual Meeting, Utah MGMA, Salt Lake City, 2006.

· “Navigating Health Care: A 25-Year Review of Physician Economics,” Keynote Address, Annual Meeting, Utah MGMA, Salt Lake City, 2006.

· “Benchmarking Your Practice,” Cardiology Heart Institute Advisory Board Meeting, New Jersey, 2006.

· “Improving Your Revenue Cycle Results in 6 Weeks,” Cardiology Heart Institute Advisory Board Meeting, New Jersey, 2006.

· “Fiscal Management of Physician Practices.” Conference presentation, Healthcare Roundtable for Hospital COOs, Colorado, 2005.

· “Collections Success in Physician Practice,” Seminar presentations, Part B News, Decision Health, Las Vegas, 2005.

· “Fiscal Management of Physician Practices.” Conference presentation, Healthcare Roundtable for Hospital CEOs, California, 2005.

· “Revenue Cycle Myths.” Conference presentation, Part B News, Decision Health Annual Convention, Las Vegas, 2004.

· “Killer Collections.” Seminar presentations (3), Part B News, Decision Health, Sponsored Seminars, North Carolina, Las Vegas & Las Vegas, 2004.

· “Take Home Tools to Build A Revenue Powerhouse.” Conference presentation, Part B News, Decision Health, Annual Convention, Las Vegas, NV, 2003.

· “Improve your Practice Profits.” Seminar presentation; American Society of Dermatological Surgeons, New Orleans, LA, 2003.

· Steps to Successful Revenue Cycle Process. Contributing author, 10 Keys to Health System Financial Success, Phase 2 Consulting, 2000.

· Gain the Quality Edge in Competing for Contracts. Co-author, Managed Care Journal, 1997.

· “When Your #1 Customer Is The Referring Physician.” MGMA/AHSM Annual Convention, Boston, MA, 1994.

· When Your #1 Customer Is The Referring Physician. AMA/AHSM Journal, September 1994.

· “Using Computer-Based Statistical Reports.” Seminar presentation, Wismer-Martin, Salt Lake City, UT, 1992.

· Dermatology Practice. Contributing author, University of Utah, 1991.

· “Principles & Practices for Patient Financial Arrangements.” Seminar presentation, Salt Lake City, UT, 1991.

· “Keys to Patient Satisfaction.” Intermountain Health Care/LDS Hospital, Salt Lake City, UT, 1990, presentation.

· “Principles of Physician Income Distribution.” Seminar presentation, Salt Lake City, UT, 1990.

· “Practice Self-Analysis.” Seminar presentation, Salt Lake City, UT, 1990.

· “Demographics of Urgent Care Medicine.” Idaho Underwriters Assoc. Presentation, Boise, ID, 1989.

· “Office Computerization: Why & How.” Seminar presentation, Spokane, WA, 1986.

· “The Basic Elements of Practice Management.” Seminar presentation, Spokane, WA 1986.

· “Options in the Computer Marketplace.” Seminar presentation, Richland, WA, 1985.